Contacts¶
Toyota (TMNA)¶
| Name | Role | Phone | |
|---|---|---|---|
| Henry Honrales | POC Coordinator / Project Lead | henry.honrales@toyota.com | Not provided |
| Patience Odia | Lead Developer for POC | patience.odia@toyota.com | Not provided |
| Ramana Vuka | Infrastructure Lead | ramana.vuka@toyota.com | 469-430-7055 |
| Ravi Shankar Ravela | Application / Firewall Requirements | ravi.ravela@toyota.com | Not provided |
| Shawn Kettenring | Senior Analyst, RDS-OneTech (Storage/Infra) | shawn.kettenring@toyota.com | 502-642-3614 |
| James P Javier | Digitalization/Technology Leader, GAIA Admin | james.javier@toyota.com | 310-357-4764 |
| Keith S Turpin | TMNA Stakeholder | keith.turpin@toyota.com | Not provided |
| Steven Patel | TMNA Stakeholder | steven.patel@toyota.com | Not provided |
Toyota On-Site Support (ACM - Ann Arbor)¶
| Name | Role |
|---|---|
| Duane Gardner | L1/L2 Support |
| Cameron Shawcross | L1/L2 Support |
| Remedios Cardena | Dedicated IVS Ubuntu Expert |
Spectro Cloud¶
| Name | Role | Phone | |
|---|---|---|---|
| Craig Smith | Solutions Engineer | craig.smith@spectrocloud.com | 206-331-2155 |
| Vincent De La Torre | RVP Enterprise & Strategic East (+TOLA) | vincent@spectrocloud.com | 972-489-3910 |
| Kyle Jepson | Principal Architect | kyle.jepson@spectrocloud.com | Not provided |
| Matt Byram | Account Executive | matthew.byram@spectrocloud.com | 469-301-0079 |
| Nick Bissett | Account Executive | nick.bissett@spectrocloud.com | Not provided |
| Bob StClair | Solutions Engineer | bob.stclair@spectrocloud.com | Not provided |
Partners¶
Connection Inc. (CNXN)¶
| Name | Role | Phone | |
|---|---|---|---|
| Jeremy Jacola | Account Director, Solutions & Services Advisory | jeremy.jacola@connection.com | 425-894-0864 |
| Roslyn LeBow | Not provided | roslyn.lebow@connection.com | Not provided |
| Timothy Bittenbender | Not provided | timothy.bittenbender@connection.com | Not provided |
Tomahawk Information Solutions (TIS)¶
| Name | Role | Phone | |
|---|---|---|---|
| Quentin Thomas | VP Global Sales | quentin@tom-is.com | 206-353-4794 |
Pure Storage / Everpure (Portworx)¶
| Name | Role | Phone | |
|---|---|---|---|
| David Castellani | CNA / Architect (Portworx) | dcastellani@purestorage.com | Not provided |
| Vinay Kaval | CNA (Portworx) | vkaval@purestorage.com | Not provided |
| Chris Kennedy | Sr. Manager Cloud Native Architects | ckennedy@purestorage.com | 865-242-4172 |
| Adam Westcott | Pure Storage / Everpure | awestcott@purestorage.com | Not provided |
| Jonathan Cervenka | Pure Storage | jcervenka@purestorage.com | Not provided |
| Jeff Messina | Pure Storage | jmessina@purestorage.com | Not provided |
Escalation Path¶
Technical Issues¶
- First contact: Craig Smith (Spectro Cloud SE) -- craig.smith@spectrocloud.com
- Storage issues: David Castellani (Portworx CNA) -- dcastellani@purestorage.com
- Infrastructure issues: Ramana Buka (Toyota Infrastructure Lead)
- On-site support: Duane Gardner or Cameron Shawcross (ACM Ann Arbor)
Project Management¶
- POC Coordination: Henry Honrales (Toyota)
- Partner Coordination: Jeremy Jacola (Connection Inc.)
- Account Management: Matt Byram (Spectro Cloud) + Vincent De La Torre (Spectro Cloud)
Application Testing¶
- IVS Applications: Patience Odia (Toyota Lead Developer)
- Firewall/Network: Ravi Shankar Ravela (Toyota)
- Storage/NetApp: Shawn Kettenring (Toyota RDS-OneTech)